TRCCONCEPTS

TRC Concepts is committed to ensuring customer satisfaction. Our products come with guarantees under Australian Consumer Law. You're entitled to a replacement, refund, or repair for major faults. We also offer a 12 month warranty against defects under normal use. For claims, contact us with proof of purchase.

TRC Concepts Nomad, Adventurer and Explorer Fire pits are manufactured from BlueScope's REDCOR® steel. REDCOR® steel is a high-performance weathering steel specifically engineered to withstand harsh outdoor environments. It contains alloying elements such as copper, chromium, and nickel, which help form a stable, protective oxide layer on the surface when exposed to the atmosphere. This rust-like patina not only gives REDCOR® steel its distinctive, earthy appearance but also acts as a barrier that significantly slows further corrosion. Unlike regular carbon steel, which can deteriorate rapidly when exposed to moisture, REDCOR® steel self-seals and becomes more durable over time, making it a low-maintenance and long-lasting material. If preferred, fire pits may be painted. TRC Concepts recommends heat resistant paints such as Pot Belly Black from White Knight. To maintain appearance, repaint fire pit every 6 to 12 months.

TRC Concepts manufactures a range of custom products, including fire pits. For custom orders, please complete the contact form on the home page.

TRC Concepts Fire Pits have evolved through years of testing, development and customer feedback. Please read our blog post outlining the key features of these fire pits.

We have had many customers successfully mount our Maxtrax/Tred Mounting Brackets on cross bars however, we recommend our Maxtrax/Tred Cross Bar Mounting Tray for this application. The one piece design of the mounting tray provides a strong base and eliminates alignment and twist issues that can be experienced when using the mounting brackets. The multiple mounting holes means the tray is easy to fit without the need to adjust the cross bar spacing in many applications. Always check to ensure the provided mounting hardware is compatible with you roof rack.

If your order has not arrived by the estimated delivery date we’re here to help. Before contacting us it’s worth checking a few things first. Check the tracking link in your shipping confirmation email. The shipping confirmation email can take up to 2 business days to arrive. Please check your junk/spam folder.

Once an order has been completed, we are unable to change your delivery address.

Damage during shipping is rare. If a product arrives damaged, please contact us immediately with as much information as possible. Include photographs of: ​ 1. The packaging 2. The parcel label (clearly showing the reference number) 3. The damaged item

We're pretty quick at picking and packing your order, therefore we're not able to change or cancel your order once your purchase has been confirmed. After receiving, you are welcome to follow the returns process to receive a refund.

TRC Concepts accepts payment via Visa, Mastercard, PayPal & Afterpay.